Cancellation Policy

Booking conditions If you wish to cancel your booking, you must do so at least 7 days prior to arrival (unless otherwise stated). There are a number of periods for which a different cancellation policy applies. See the periods below. Please note that the day of arrival begins at 00:00. For any booking not cancelled at least 7 days prior to arrival or in case of no-show, the full booking amount will be charged. We reserve the right to charge your credit card at all times. Non-refundable bookings cannot be cancelled or modified. Different cancellation policies apply to group bookings. The hotel will contact you if this is the case.

A different cancellation period applies to:

• Lighthouse 2025
• Oerol 2025
• Bear Run 8-10 November 2025

For these periods applies: that you can cancel free of charge up to 3 weeks before arrival and that you will receive a payment link from us 4 weeks in advance for the entire reservation amount. All mentioned and possibly confirmed rates are subject to VAT changes. The rates include 9% VAT. In the event of a possible increase in the VAT rate, we are forced to pass on this difference to you.